Horse Boost Official Website › Blog › Horse Boost 60-Day Money-Back Guarantee: 6 Refund Steps and 2 Waits
From the deskHorse Boost 60-Day Money-Back Guarantee: 6 Refund Steps and 2 Waits
Quick answer: The Horse Boost guarantee lasts 60 days from the date of purchase, opened bottles included. To claim, call +1 (302) 200-3480 with your order number, then post the bottles to the New York returns address. Expect 3 to 5 business days to be credited, then 5 to 10 days for your card.
- The window is 60 days, counted from the date of purchase, not from delivery.
- Opened bottles are included. A longer window applies only if the seller’s page prints one when you order.
- Claims start with a call to +1 (302) 200-3480 and the order number.
- Returns go to 1585 Broadway, Floor 19, New York, NY 10036, USA.
- The buyer pays return postage. A tracked service is the safe choice.
- Refund timing is 3 to 5 business days after the return is received, then 5 to 10 days for the card statement.
- The website mailbox cannot see orders and cannot start a refund.

Read the guarantee wording before you order
The order page prints the guarantee at checkout, and a window longer than 60 days would win over the shorter figure on this page.
60 days from purchase · opened bottles included · buyer pays return postage
See today’s price and guaranteeDisclosure: this desk is paid when you order through its link. Prices shown on this page were listed on September 19, 2026; the checkout shows the current figure.
How long is the Horse Boost 60-day money-back guarantee?
Sixty days. The count starts on the day you pay, not on the day the box arrives. Payment comes before dispatch, and dispatch comes before delivery, so a window counted from purchase always ends earlier than one counted from delivery.
We plan around the earlier date because it is the safe one. If the seller’s own page prints a longer window when you order, that longer window is the seller’s offer and it governs. We never work out a deadline from a shipping date.
| Day | What happens |
|---|---|
| Day 0 | You pay. The order email carries the purchase date and the order number. |
| Day 60 | The last day to make a claim. The date is the date. |
| After day 60 | The guarantee has ended. Nothing in the source material extends it. |
Worked example: pay on October 16, 2026 and day 60 is December 15, 2026. That is arithmetic, not a promise about any one order.

What are the steps to claim a Horse Boost refund?
There are six steps. Only the first four are in your hands.
- Decide inside the window. The claim must be made within 60 days of the purchase date.
- Find the order email. It holds the order number. If you have lost it, the order desk can find the order from your name and the email address you used.
- Call +1 (302) 200-3480. This line handles orders, tracking, changes and refunds.
- Pack the bottles. Put your full name, order email address and order number on a note inside the box.
- Post it, tracked. Send it to 1585 Broadway, Floor 19, New York, NY 10036, USA. Keep the tracking receipt.
- Wait twice. The first wait is the desk’s. The second is your bank’s.
Do not post to the Park Avenue office address, and do not post to the Florida distributor named on the label. Neither is the returns address. A parcel sent there cannot be processed by this desk.
How long does a Horse Boost refund take?
Two waits follow the parcel. They are printed separately because they belong to different people.
| Wait | Length | Who owns it |
|---|---|---|
| Credit after the return is received | 3 to 5 business days | The order desk |
| Card statement shows the money | 5 to 10 more days | Your card issuer |
Neither wait can be shortened by calling again on day three.
Add the post time on top. In round numbers, the money can take a couple of weeks to show after the parcel lands. Plan for that if you are close to a bill date.
The detailed pack words the first wait as 3 to 5 business days after the desk credits the return. The factsheet and the refund page say 3 to 5 business days after the return is received. We use the factsheet wording. If it matters to you, ask on the call.
Can you cancel a Horse Boost order?
To cancel or change an order, call the order desk on +1 (302) 200-3480 and have the order number ready. The website mailbox, [email protected], cannot see orders and cannot cancel one.
How quickly an order can be stopped before dispatch is not published. Call as early as you can. If the parcel has already gone, the refund steps above are the route.
If the seal under the cap is broken or missing when the bottle arrives, the label says not to use it. Call the same number with the order number and the lot stamp from the base. This run is lot HOR-26/HO-6816.
What does the guarantee cover, and what does it not?
- Covered: opened bottles, a change of mind, and all three order sizes on the same terms.
- Refunded: the product price. That goes back to the card used at checkout.
- Ask on the call: the $9.99 shipping charge on a two-bottle order.
- Not covered: return postage, a parcel with no name, email or order number in it, and any claim made after day 60.
- Not a promise: the guarantee says nothing about results or how you will feel.
If your card has been replaced or closed since you ordered, say so on the call before you post the parcel. It is easier to fix before the bottles are in the mail.
How do you plan your 60 days?
A bottle is 30 gummies at one a day. Two bottles run exactly 60 days, so a two-bottle buyer reaches the end of the window with nothing spare. A three-bottle buyer reaches day 60 with a third of the order still sealed, and a six-bottle buyer with two thirds.
- Write the purchase date somewhere you will find it.
- Choose two check-in days, for example day 21 and day 45. Day 3 is too early to judge anything.
- Decide before day 50, not on day 59. A tracked parcel needs time to be packed and posted.
- Keep the tracking receipt until the money shows on your statement.
Where do these facts come from?
Every figure on this page comes from the Horse Boost label, the seller’s listing and the pages of this website. No outside study is cited.
- The guarantee and refund policy pages of this website.
- The shipping page, for postage and the broken-seal rule.
- The factsheet and detailed pack for this site, which give the phone number, the returns address and the refund waits.
Frequently asked questions
How long is the Horse Boost guarantee?
How do I get a Horse Boost refund?
Who pays return postage?
How long does a Horse Boost refund take?
Can I email for a refund?
How do I cancel a Horse Boost order?
Our view
A 60-day window is the most useful thing in this offer, and it is easy to waste by getting the start date wrong. Remember one rule: the clock starts when you pay.
We like that the guarantee covers opened bottles, because a refund limited to sealed bottles would be a returns policy under another name. We like less that the buyer pays return postage and that the website itself cannot start a refund. Know both before you order.
This page is about a purchase policy. It does not tell you the product will work for you, and neither does the label. Use the 60 days to decide with your own eyes, and keep the order email.

Order with the way back written down
You now know the phone number, the address and the two waits, which is the right time to look at the order page.
60 days from purchase · call +1 (302) 200-3480 to claim
See today’s price and guaranteeDisclosure: this desk is paid when you order through its link. Prices shown on this page were listed on September 19, 2026; the checkout shows the current figure.