Horse Boost Official Website › Contact
ContactContact The Horse Boost Desk: Two Lines, Two Different Jobs
Tracking, changes and refunds go to +1 (302) 200-3480. Everything about this website goes to [email protected].
The website mailbox cannot see an order and cannot start a refund, which is the single most useful thing on this page. It is read Mon–Fri 9:00am–5:00pm ET and answers questions about the pages, the sources, privacy and press.
Sending a refund request to the wrong address is the most common way a 60-day window gets wasted, so the split is printed first.
Which Horse Boost line does which job
| Line | What it handles | What it cannot do |
|---|---|---|
| +1 (302) 200-3480 The order desk | Tracking numbers, changes to an order, cancellations, and every refund claim. Have the order number from the confirmation email ready. | It is not the desk that writes these pages and will not have a view on a citation. |
| [email protected] Mon–Fri 9:00am–5:00pm ET | The website: a typo, a source, a figure that looks wrong, a privacy request, a press question. | It cannot see orders, cannot look up a shipment and cannot start a refund. |
| 387 Park Avenue South, Floor 6, New York, NY 10016, USA Office | Correspondence and legal notices. | Not a returns address. A parcel sent here is a parcel in the wrong place. |
| 1585 Broadway, Floor 19, New York, NY 10036, USA Returns | Refund parcels, with your name, order email and order number inside. | Not an office and not a walk-in counter. |
A refund is a telephone call, not an email. The mailbox on this website cannot process one. Call +1 (302) 200-3480 with the order number, inside sixty days of the purchase date.
Write to the Horse Boost editorial desk
Corrections are the most useful thing anybody sends this desk. A figure that looks wrong gets checked against the artwork and, if it is wrong, the page changes and the review date moves.
What to have ready before calling about a Horse Boost order
The order number
From the confirmation email. Every conversation on that line starts with it, and without it the desk is searching by name and email instead.
The purchase date
In the same email. The 60 days are counted from it, so it decides whether a refund claim is inside the window.
The lot stamp, if the question is about the bottle
On the base. This run is HOR-26/HO-6816. It is what lets the desk match the bottle to a shipment.
The specific question
Where is my parcel, can I change the address, I want a refund. A specific question gets a specific answer and a shorter call.
Who else is named on the Horse Boost bottle
The label carries a Distributed By block: Instituto Experience, Lakeland, FL 33804, with the telephone number +1 (507) 448-8190 and the mailbox [email protected]. Those belong to the distributor and are printed here because they are printed on the bottle, not because they are a route into this desk.
An order placed through this website is handled by this desk. Calling the Florida number about it will not find the order, and this desk cannot answer for the distributor's own manufacturing decisions. Two organisations, two sets of responsibilities, and the label is clear about which is which.
Order Horse Boost with the phone number saved
One line for orders, one mailbox for the website, and 60 days from the purchase date to change your mind.
Two bottles $158 · six bottles $294 · 60 days from purchase
Order Horse Boost On The Official WebsiteOne gummy a day · 30 to a bottle · lot HOR-26/HO-6816
