Horse Boost Refund Policy: The Sequence, The Address, The Waits

Call +1 (302) 200-3480 with the order number, post the bottles to the Broadway address, then wait twice.

Three to five business days after the return is credited, and a further five to ten days for the card to show it. The claim itself has to be inside 60 days of the purchase date. Return postage is the buyer's.

The operational page. The reasoning behind the date arithmetic is on the guarantee page; this one is the procedure.

The procedure

The Horse Boost refund sequence, start to finish

Step	What happens	Who does it
1. Decide inside the window	The claim has to be made within 60 days of the purchase date.	You
2. Call the order desk	+1 (302) 200-3480, with the order number from the confirmation email.	You
3. Pack the bottles	Full name, order email address and order number on a note inside the box.	You
4. Post it, tracked	To 1585 Broadway, Floor 19, New York, NY 10036, USA. Return postage is yours.	You
5. Return is received and credited	Three to five business days after it lands.	The order desk
6. The card shows it	A further five to ten days, depending on the card issuer.	Your bank

Roughly a fortnight from the parcel arriving to the money appearing, on top of the postage time.

The two waits catch people out, so they are printed separately rather than summed. The first is the desk's processing time and the second belongs to the card issuer. Neither can be shortened by calling again on day three.

The parcel

What to put in the Horse Boost return parcel

Your full name, spelled as it was on the order.
The email address the order was placed with.
The order number from the confirmation email.
The bottles, opened or not.

Those three pieces of information are what lets the desk match a box of gummies to a payment. A parcel arriving without them is not a refund, it is an unidentifiable package, and the desk cannot process what it cannot identify.

Keep the tracking receipt until the money has appeared. It is the only evidence that the parcel was sent, and on a tracked service it is also evidence that it arrived.

Addresses

The two Horse Boost addresses, and which one is which

Address	What it is for
1585 Broadway, Floor 19, New York, NY 10036, USA	Returns. This is where a refund parcel goes.
387 Park Avenue South, Floor 6, New York, NY 10016, USA	The desk's office address. Correspondence, not parcels.
Instituto Experience, Lakeland, FL 33804	The distributor printed on the label. Not this desk, and not the returns address for an order placed here.

Send the parcel to the right one

A return posted to the office address, or to the Florida distributor on the label, is a parcel this desk cannot process. Returns go to 1585 Broadway, Floor 19, New York, NY 10036, USA, and nowhere else.

Questions

Horse Boost refund questions

Can I get a Horse Boost refund on an opened bottle?

Yes. Opened bottles are included, which is the part of the policy that makes the sixty days worth having.

Who pays Horse Boost return postage?

The buyer. A tracked service is worth the difference on a parcel you may need to prove arrived.

How long does a Horse Boost refund take?

Three to five business days after the return is credited, then five to ten days for the card to show it. Roughly a fortnight end to end.

Can I email for a Horse Boost refund?

The website mailbox cannot see orders and cannot start a refund. Call +1 (302) 200-3480 with the order number instead.

What if I have lost the Horse Boost order number?

The order desk can find the order from the name and the email address the purchase was made with. Call and ask.

Does the Horse Boost refund include the original shipping?

The product price is what is refunded. The $9.99 charged on a two-bottle order is worth asking about on the call rather than assuming either way.

About this desk

Who publishes this Horse Boost website?

Petre GC, Francini-Pesenti F, Vitagliano A, Grande G, Ferlin A, Garolla A. Dietary Supplements for Erectile Dysfunction: Analysis of Marketed Products, Systematic Review, Meta-Analysis and Rational Use. Nutrients. 2023;15(17). doi:10.3390/nu15173677. PMID 37686709. https://pubmed.ncbi.nlm.nih.gov/37686709/

Written and reviewed by the Horse Boost Team at Horseboostformula

Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Casey McCraw, MD before they ship. Two piles, and every figure on this website goes into one of them. The first holds what a reader can settle for himself with the bottle in his hand, and those get the method spelled out. The second holds what nobody outside the filling plant could settle at all, and those get named as unanswerable rather than filled in with something that sounds like an answer. The label artwork and the distributor’s batch paperwork are the two documents behind all of it. Corrections change the page and move the review date. Write to [email protected]. Last reviewed September 2026 by Dr. Casey McCraw, MD.

Two Horse Boost bottles, front labels showing 30 gummies

Order Horse Boost with the way back written down

One phone number, one returns address, three things in the box and two waits afterwards. The whole procedure is above.

Two bottles $158 · six bottles $294 · 60 days from purchase

Order Horse Boost On The Official Website

One gummy a day · 30 to a bottle · lot HOR-26/HO-6816

Keep reading

More about Horse Boost

Horse Boost guaranteeWhy the window starts at purchase Contact this deskWhich line does which job Horse Boost shippingDispatch and tracking Terms and conditionsThe rest of the small print